Privacy Policy

Bidders Connect Africa ("BCA", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using BCA, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please do not use our services.

We collect various types of information to provide and improve our services:

2.1 Personal Information

• Full name and contact details
• Email address and phone number
• Date of birth and identification documents
• Financial information for transactions
• Government-issued ID for verification

2.2 Transaction Information

• Investment details and history
• Payment and withdrawal records
• Account balances and activity

2.3 Technical Information

• IP address and device information
• Browser type and version
• Operating system and platform
• Usage data and analytics

We may share your information with:

4.1 Service Providers

• Payment processors and banks
• Security and fraud prevention services

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or security issues
• Protect the safety of our users

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We implement robust security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Secure server infrastructure with firewalls
• Regular security audits and testing
• Access controls and authentication measures
• Employee training on data protection

Despite our efforts, no security system is impenetrable. We cannot guarantee absolute security of your information.

We retain your information only as long as necessary:

• Active accounts: Until account closure plus 7 years for legal compliance
• Transaction records: 7 years as required by financial regulations
• Marketing data: Until you opt-out or for 3 years
• Technical logs: 1 year for security purposes

After retention periods expire, we securely delete or anonymize your data.

You have the following rights regarding your personal data:

7.1 Access and Correction

• Right to access your personal information
• Right to correct inaccurate or incomplete data

7.2 Deletion and Restriction

• Right to request deletion of your data (subject to legal requirements)
• Right to restrict processing in certain circumstances

7.3 Objection and Portability

• Right to object to processing for direct marketing
• Right to data portability where applicable

7.4 Withdraw Consent

Right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before withdrawal.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze platform usage and performance
• Enhance security and prevent fraud
• Provide personalized experience

You can control cookie settings through your browser. However, disabling cookies may affect platform functionality.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses
• Adequacy decisions
• Other approved transfer mechanisms

BCA does not knowingly collect information from children under 18. If we discover that we have collected information from a child under 18, we will delete it immediately.

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the new policy on our platform
• Sending email notifications to registered users
• Displaying prominent notices on the platform

Continued use of BCA after changes constitutes acceptance of the updated policy.

For privacy-related questions or concerns, contact:

Data Protection Officer
Bidders Connect Africa
Email: support@biddersconnectafrica.com

We aim to respond to all inquiries within 48 hours.